Kenya’s biggest telecommunication company Safaricom has appointed its former CEO Michael Joseph as the new board chairman1st August, 2020. Mr. Joseph replaces the long-serving Nicholas Ng’ang’a, who has retired.
As the chairman, Michael Joseph will be tasked with overseeing the operations, leadership and governance of the Board, ensuring effectiveness and setting the agenda. He will be tasked with a mandate to ‘improve customer sentiment, greater brand consideration and to bolster the firm’s digital transformation agenda.’ He joined the board on September 8, 2008.
Following the death of former Safaricom CEO Bob Collymore, Michael Joseph took over as the Chief Executive officer of Safaricom from July 2, 2019 to March 31, 2020. He was early this year replaced by Peter Ndegwa who is the current CEO of the telecommunication’s firm.
Michael Joseph previously worked as the CEO of Safaricom from July 2000 when the company was re-launched as a joint-venture between Vodafone UK and Telkom Kenya until his retirement in November 2010, overseeing the growth in customer numbers from an estimated 20000 to over 16 million subscribers.